Hotel Lagoon
Hotel Lagoon allows 2 pets up to 30 kg for an additional fee of MXN 200 per pet, per night, plus a refundable deposit of MXN 200 per night. Both dogs and cats are welcome, but exotic pets are not allowed. For same day arrivals, please call 877‑411‑3436 to confirm availability of a pet-friendly room.
Verified 1 week ago
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Room Types
- Family Quadruple Room, Lagoon ViewFamily Quadruple Room, Lagoon View
- 2 queen beds
- Up to 4 people
- Pet fee additional
Room details
2 Queen Beds
Overlooking the lagoon
Layout - Bedroom
Internet - Free WiFi
Entertainment - 32-inch TV with satellite channels
Food & Drink - Electric kettle and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, towels, and shampoo
Practical - Yard and window screens
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-SmokingRoom Amenities
- Towels provided
- Bedsheets provided
- Non-Smoking
- Television
- Soap
- Toilet paper
- Shower only
- Shampoo
- Electric kettle
- Satellite TV service
- Window screens
- TV size measurement: inch
- Private bathroom
- Daily housekeeping
- Air conditioning
- TV size: 32
- Individually decorated
- Free WiFi
- Individually furnished
- Yard
- Free bottled water
- No rollaway/extra beds
- No cribs (infant beds)
- Family Quadruple Room, Garden ViewFamily Quadruple Room, Garden View
- 2 queen beds
- Up to 4 people
- Pet fee additional
Room details
2 Queen Beds
Overlooking the garden
Layout - Bedroom
Internet - Free WiFi
Entertainment - 32-inch TV with satellite channels
Food & Drink - Electric kettle and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, towels, and shampoo
Practical - Yard and window screens
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-SmokingRoom Amenities
- Towels provided
- Bedsheets provided
- Non-Smoking
- Television
- Soap
- Toilet paper
- Shower only
- Shampoo
- Electric kettle
- Satellite TV service
- Window screens
- TV size measurement: inch
- Private bathroom
- Daily housekeeping
- Air conditioning
- TV size: 32
- Individually decorated
- Free WiFi
- Individually furnished
- Yard
- Free bottled water
- No rollaway/extra beds
- No cribs (infant beds)
- Habitación Sencilla, 1 cama matrimonial, vista al jardínHabitación Sencilla, 1 cama matrimonial, vista al jardín
- 1 queen bed
- Up to 2 people
- Pet fee additional
Room details
1 Queen Bed
Overlooking the courtyard
Layout - Bedroom
Internet - Free WiFi
Entertainment - 32-inch TV with satellite channels
Food & Drink - Electric kettle and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, towels, and shampoo
Practical - Yard and window screens
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room/bed type depends on availability at check-inRoom Amenities
- Towels provided
- Bedsheets provided
- Non-Smoking
- Television
- Soap
- Toilet paper
- Shower only
- Shampoo
- Electric kettle
- Satellite TV service
- Window screens
- TV size measurement: inch
- Private bathroom
- Wheelchair accessible
- Daily housekeeping
- Air conditioning
- TV size: 32
- Individually decorated
- Free WiFi
- Individually furnished
- Yard
- Free bottled water
- No rollaway/extra beds
- Room and bed type depend on availability check-in
- No cribs (infant beds)
OUR GUARANTEE: Book a room now! Our canine concierge ensures that BringFido members are assigned a pet-friendly room, so there aren’t any surprises at check-in.
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Book on BringFido to get a low rate on a pet friendly room. There is no booking fee and reservations are always backed by our . Please visit our partner to book this dog-friendly hotel. Don’t forget to include your pet on the reservation form when booking!
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Available Rates
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Description
Located in Santa Elena, Hotel Lagoon is within a 15-minute drive of Payo Obispo Zoo and Santa Rita Archaeological Reserve. This hotel is 10.4 mi (16.8 km) from Lake Bacalar and 6.7 mi (10.9 km) from Palacio Municipal De Othon P. Blanco. Make yourself at home in one of the 12 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include complimentary bottled water, and housekeeping is provided daily. Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area. Enjoy a satisfying meal at Maiz serving guests of Hotel Lagoon. Mingle with other guests at the complimentary reception, held daily.
Amenities
- Pet Friendly
- Swimming Pool
- Restaurant
- Free Parking
- Wheelchair Accessible
- Laundry Room
- Dry Cleaning
- Smoking Rooms Available
- Picnic Tables
- Lawn / Garden
- Patio / Balcony
Questions & Answers
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Traveller Photos
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Want to feature your creature? Upload a photo of your pet at Hotel Lagoon! You can also share by using the hashtag #bringfido on Facebook, X, TikTok or Instagram.
FAQs
What is the Hotel Lagoon pet policy?
Hotel Lagoon allows 2 pets up to 30 kg for an additional fee of MXN 200 per pet, per night, plus a refundable deposit of MXN 200 per night. Both dogs and cats are welcome, but exotic pets are not allowed.
Are big dogs allowed at Hotel Lagoon?
Yes! Hotel Lagoon allows dogs up to 30 kg. If you’re traveling with a larger dog, try using our “Large Dogs Allowed” filter to see all of the hotels in Santa Elena that allow dogs over 50 lbs.
Are multiple pets allowed at Hotel Lagoon?
Yes! Hotel Lagoon allows 2 pets in each guest room.
Does Hotel Lagoon allow cats?
Yes! Hotel Lagoon welcomes cats.
What are the check-in and check-out times at Hotel Lagoon?
Check-in at Hotel Lagoon is 2pm – 4pm. Check-out is before noon. If you’d like to request an early or late check-in or check-out, you can make a special request when you book. Note that special requests cannot be guaranteed. Early or late check-in or check-out is only based on availability and at the discretion of the property.
Is free parking available at Hotel Lagoon?
Yes! Hotel Lagoon provides free parking for guests.
Does Hotel Lagoon have a pool or hot tub?
Hotel Lagoon doesn’t have a hot tub, but there is a swimming pool for guests to enjoy.
Does Hotel Lagoon offer a free breakfast?
No. Breakfast isn’t served at Hotel Lagoon, but we do have some information on dog-friendly restaurants in Santa Elena.
