HORRIBLE PLACE

I took my three dogs here based on the good reviews and the positive interview process. The 6 day stay for my dogs ended up being a nightmare! I have called several times and the director of the place refuses to call me or my husband back to address the issues. When we picked our dogs up on the 23rd, the front desk lady said there were no issues with any of my dogs and everything went great. We get home and our dogs just start whining in pain. When we look over a dog (8 month old puppy) her inside of her back legs were all scratch up. Please see the attached pictures. When we called the front desk lady said again nothing happened. We provided screen shots that my dog was humped several times in the outside play area and it wasn't broken up for several minutes. She later called and said yes my dog was hurt trying to get away but it wasn't anything serious. I have pictures of how deep these wounds are. My medium size dog came home with her ears all bitten up and her collar torn. She also had a hoodie piece of clothing that was Literally torn in Half!!!! My oldest dog was scratched near the eye and is oozing out stuff several times a day.
They also told us during the interview that someone was on site all night with the dogs and this was a lie. They leave the dogs alone over night and watch them on the security cameras.

I have called several times and can't get someone besides the front desk girl to answer or call me back. This is the same person who told me and my husband that nothing happened and everything was fine!

GO SOMEWHERE ELSE because they don't care what happens to your dogs while in their care.

Dec. 28, 2022