Clark

Member since May 2024
Clark

Reviews (1)


Holiday Inn Resort Jekyll Island by IHG
Holiday Inn Resort Jekyll Island by IHG in Jekyll Island, GA
February 25, 2025

Staff issues

This hotel has a great location out of the congested village area with great access to the ocean. It was also quiet and a great place to walk your dog on the boardwalk nearby. Rooms are dated but acceptable. Now the bad. Hotel staff failed to return my credit card and license and now two weeks later I'm still waiting for it to arrive via usps mail. Before booking I called and specifically asked if the jacuzzi was working. Upon arrival told it was missing parts so forget that. This is one of the reasons I booked at this hotel. Receptionist was not rude but not friendly either. Not normally bothered by this but it is their responsibility to at least return your credit card and license upon check-in and not stick them in a metal box until the customer asks for them back.

Photos (1)