Lovely hotel but not for dogs

My big dog travels with me and has been to lots of hotels. Some give dog treats and truly welcome pets, others charge a fee and otherwise ignore the furry travelers. Hilton Garden Inn was the latter - no acknowledgement of my companion. But that's not why the 3-bone review: that is because there is no green space for dog relief. Fortunately my fellow traveler has a better bladder than me, and that New Orleans has many pocket parks a short distance from anywhere.

I was also sorely disappointed by housekeeping who did not clean when asked, who made 1 bed out of the 2 in the room, who "disappeared" one of my personal Blissy silk pillowcases, and removed the TV remote from my room. We encountered other pet owners - and I hope they had a better experience than we did but evidence that pooches with smaller bladders did not make it to the mythical green space, but lost it in the elevator/parking garage lobby on the ground floor before getting outside. Perhaps the hotel would have been a better experience were it not for Mardis Gras season, but I don't think I will return to them to find out.

Apr. 02, 2024

Great Park for Dogs

Lovely place for a stroll, or for sitting on a park bench, watching people and the world go by! There is an actual dog park too - the whole thing is a perfect spot on a sunny day!

Feb. 25, 2024

Great Stay!

Friendly staff, nice green space, h-u-g-e room, comfy bed, and shower water pressure to die for!

Feb. 15, 2024

A quiet stay

Got a nice room, on the ground floor, close to the exit and green space. Beds were comfy, and the HVAC was quiet and effective. A pleasant place to sit and stay 🐾

Jan. 08, 2024

Clean, comfortable, and friendly

Staff made it a point to check that we were enjoying our stay. Always happy when the room is clean, beds & pillows comfortable, and when HVAC works well and doesn't disturb sleep. Took advantage of the nice selection of snacks and beverages for sale in lobby. Plus, staff had super handy list of restaurants that did delivery or curbside. So helpful!! Small touches made our stay super easy and enjoyable ❤️💤😁

Nov. 24, 2022

Decent stay for a quick trip

Friendly front desk, but no special treatment for furry family members. Nice rooms, everything you would expect: clean, comfortable bedding, good water pressure, mechanicals (HVAC) that worked, didn't make sleep disturbing noises, and didn't smell. Small things that were disappointing, but not deal breakers were stingy on courtesy items (shampoo, conditioner, soap - barely enough for 1 use for 1 person), and the "green space" for dogs' "business" was a tiny, muddy spot by the dumpster, frequently used by smokers (at picnic table) that was at most 6' x 5'. Luckily, there's plenty of beautiful green space in Ithaca for "business" 🌞

Apr. 20, 2022

Great Stay!

Had a great stay at the Holiday Inn! The room was clean, current, HVAC, water pressure for showers, and Wifi were all excellent. Staff was friendly and helpful. Plus - after a long day of travel, it was nice to be able to order room service and relax. (The property has a restaurant - Bookmakers - on site, with a decent menu and good food.) I didn't get a chance to enjoy the pool or hot tub - but they looked fantastic. Plus - a special shout out to Jennifer at the front desk who went above and beyond to help out on a few matters. Thanks for a great stay - Muttley says thanks, too!

Sep. 08, 2021

Great stay!

Easy booking! Grrrrrreat price, lovely room (so clean!) - easy check-in! 5 bones!!🦴🦴🦴🦴🦴

Jun. 27, 2021

Muttley loves it!

Great pet friendly stay! Lovely hotel, and gorgeous area! We look forward to coming back!! Staff was friendly, room was super clean and spacious. Great wifi and other conveniences. Feels like you've got your own cozy mountain chalet. Near lots of things to see, do, and places to eat, too.

Apr. 04, 2021

Perfect stay!

Close to OCMD and Assateague beaches. The room - so clean, smelled nice, well-maintained. The air conditioner? To die for - quiet all night long and made the room temp just the right level of chill. Plus! Fur baby friendly 🤩❣️ Good "green spots" to walk your Fido - nice woodsy area out back.

Aug. 16, 2020

Hassle-Free!

It was so easy to book through BringFido - and stay at the Holiday Inn Express & Suites West Ocean City. The people at the front desk were friendly (and dog friendly!), and the hotel and grounds were nice, fresh, and well-maintained. You and your furry friend will enjoy your stay here :)

Mar. 11, 2020

Just say "Ahhhhhh"...

Ahhhh-mazing stay - would give them a 6 bone rating, if possible. Greeted with a goody bag for my furry one, super friendly staff, and all the great things you come to expect from Hilton properties: lovely rooms, excellent service, (great food!), nice amenities, etc. Fresh, clean smell in the room, perfect pillows, and plenty of towels! This hotel is "a keeper"!

Jul. 21, 2019

Sit & Stay HERE!!

Everything was great! Super helpful staff (thanks Dana & Pam!) - impeccably clean - and not just dog tolerant, but welcoming with a surprise treat for your Fido! Well maintained property, super comfy beds, and AC that is quiet but powerful. Best night of our multi-hotel trip so far!

Jul. 20, 2019

Muttley approved

Easy access to a nice grassy knoll from a first floor room. The room was clean, the bed was comfortable, the pillows perfect - and the staff friendly! Muttley (a 4 month old labrador retriever puppy) approves!

Jul. 16, 2019