Pet-friendly & Vibrant 2BR Pet Policy

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Notes from the host

Pet-friendly & Vibrant 2BR

Summary:
Welcome to CityWay, where upscale comfort meets the best of downtown Indianapolis. Enjoy spacious, modern apartments just steps from top dining, shopping, and attractions like Lucas Oil Stadium, Gainbridge Fieldhouse, and the Indianapolis Cultural Trail. Each apartment includes full amenities, stylish décor, and garage parking for a seamless stay. Photos are representative and may vary slightly. A pet fee applies and isn’t included in the total.

The Space:
Inside the Apartment:

* A fully equipped kitchen with everything you need to cook, plus a spacious island with barstools for casual dining or a quick coffee.
* A bright, open living area with a plush couch, Roku TV, and ultra-fast WiFi — perfect for relaxing after a day out.
* Two private master suites, each with a smart TV and ensuite bath for maximum privacy. One includes a walk-in shower.
* Two dedicated workspaces for remote work, study, or just checking in on emails.
* In-unit washer and dryer for easy, home-like convenience.
* A sofa and optional air or floor mattress for extra guests — everyone’s welcome and comfortable.

Perks & Location:
You’ll get a complimentary parking pass for the attached garage (no pricey downtown parking headaches). Step outside and you’re minutes from Lucas Oil Stadium, Gainbridge Fieldhouse, White River State Park, Indianapolis Zoo, Indiana State Museum, Monument Circle, and Mass Ave — the city’s favorite dining and nightlife district.

Whether you’re in town for work, a concert, a Colts game, or just to explore Indy, this apartment offers all the space, style, and amenities to make your stay effortless.

Guest Access:
To complete your booking process and get your Guest Access information you will be connected with Enso Connect Guest Experience app. Once you have completed your verification process you will receive your Enso "Boarding Pass" with your Guest Access information.
The Enso Connect guest verification process will require:
* Signing of rental agreement
* ID and selfie uploads

Guests will enjoy exclusive access to the apartment. The property is self-check-in, so please carefully read the check-in instructions prior to arrival. Property amenities include a free parking in the attached garage, 2 Outdoor pools (Open Memorial Day - Labor Day, hours are 9 am - 8 pm, please follow all posted rules), 24/7 Fitness Center and Bark Park with agility equipment. You have around-the-clock access to your space through our custom-coded keypad deadbolt locks. To ensure your safety, all of our properties are equipped with Ring video doorbell cameras and Noise monitoring decibel measuring devices inside the unit (Please note: Noise devices do not have recording features).

Your reservation at CityWay includes one pass for the on-site CityWay South Parking Garage. Please note that we cannot provide additional passes as the garage is public. Upon entry, take a ticket and pay upon exiting, subject to availability. The pass grants unlimited in and out privileges for one vehicle. Enjoy convenient parking during your stay at CityWay!

The Neighborhood:
Experience the best of downtown Indianapolis at Residences at CityWay! With a prime location, you'll have easy access to dining, entertainment, sports venues, cultural attractions, and business districts. Walk to Bankers Life Arena, Lucas Oil Stadium, and the Indianapolis Cultural Trail. Enjoy nearby restaurants, museums, parks, and the lively city atmosphere. Residences at CityWay puts the best of Indianapolis right at your doorstep.

Getting Around:
Indy offers various convenient transportation options:
Car: Easily accessible via major highways like I-465, I-70, and I-65S, with rental services available.
Public Transit: Red Line and Indy Go Bus Systems covering key destinations at affordable fares.
Biking: Rent bikes through the Indiana Pacers Bikeshare Program.
Taxis and Ride-Sharing: Utilize Uber, Lyft, or traditional taxis for travel in Indy and nearby areas.
Walking: Explore pedestrian-friendly Indy, with many attractions, shops, and restaurants within walking distance.

Other Things to Note:
• You will receive your Enso "Boarding Pass" with guest access details after completing verification, which includes:
-Signing the rental agreement
-ID and selfie uploads
• A non-refundable damage waiver is included in your total cost, covering more than minor wear and tear. Stays over 30 nights require a refundable security deposit if no damages occur (except Airbnb bookings).
• Discounts applied automatically:
-10% off for stays 7+ nights
-20% off for stays 30+ nights
• Extensions: Contact us for special offers.
• Starter Kit: Includes coffee, dishwasher pods, trash bags, paper towels, and toilet paper. Guests are responsible for additional supplies.
• **Local Guests: Prior authorization is required before booking**.
• Cancellations: Check your booking platform’s policy. Even for full refunds, a 4% credit card fee applies (except Airbnb & VRBO).
• Pets:
-$20/night, $100/week, $250/month (potty-trained dogs only).
-Preferably under 50 lbs—contact us for exceptions.
-Clean up after your pet & leash in common areas.
• Outdoor Pool: Open Memorial Day–Labor Day. 10am-9pm
Pool Guidelines:
No Glass Containers – Ever.
Glass is not allowed anywhere near the pool deck or in the pool. It’s a big safety risk — and if glass is found, we have to drain the pool. Let’s avoid that!
Music is Welcome—Just Keep it Friendly.
Love a good summer playlist? So do we! Just make sure your volume doesn’t disturb the peaceful vibes of the community. If it’s too loud, you’ll be asked to turn it down or head out.
Pets Love Summer, Too—But Not at the Pool.
We know your pets are family, but they’ll need to sit this one out. No animals are allowed in or around the pool area.
Guests: One Per Leaseholder.
Planning to bring a buddy? Awesome — just keep it to one guest per leaseholder.
Snack Breaks Away From the Pool.
Please enjoy meals and snacks away from the pool area; one of the nearby courtyards is a great option! No food is allowed on the pool deck or in the water.
Keep an Eye on Capacity.
Residents are expected to self-monitor occupancy limits posted on the pool deck. Our staff and Courtesy Officers will also be checking in regularly.

And just to make sure it’s crystal clear — no glass. Ever. Really. We mean it.

Why It Matters:
These rules aren’t just for show—they help keep our pool areas safe, respectful, and fun for everyone. This also helps ensure the pools don’t have random closures, something we’d all like to avoid! We appreciate your cooperation and community spirit in making this a fantastic pool season.

***Maintenance and inspections may be required during your stay. Please note that we cannot guarantee a specific timeframe or reschedule these visits. Any necessary work will be completed as quickly as possible to ensure the property remains in proper condition.

Interaction with Guests:
While we respect our guests' privacy, we are always available to assist when needed. Mitten provides a dedicated guest communications team that operates 24/7, ready to handle mid-stay turnovers upon request and promptly address any unexpected maintenance issues.

Hosted byMitten Housing

Pet-friendly & Vibrant 2BR

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Pet-friendly & Vibrant 2BR

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