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Comfort Suites Biltmore Square Mall

Comfort Suites Biltmore Square Mall welcomes two pets of any size for an additional fee of $25 per night. Rooms that allow pets are labeled 'Pet Friendly' in the details. Both dogs and cats are accepted, and well-behaved pets may be left in rooms unattended. There is a grassy pet relief area with a waste station on the property.
Or, browse all pet friendly hotels in Asheville if you’re still looking.

Room Types
Please Select a Room

    • 2 double beds and 1 double sofa bed
    • Up to 6 people
    • Pet fee additional
    • 2 double beds and 1 double sofa bed
    • Up to 6 people
    • Pet fee additional
    • 1 king bed and 1 double sofa bed
    • Up to 4 people
    • Pet fee additional
    • 1 king bed and 1 double sofa bed
    • Up to 4 people
    • Pet fee additional
    • 1 king bed and 1 double sofa bed
    • Up to 4 people
    • Pet fee additional
    • 1 king bed and 1 double sofa bed
    • Up to 4 people
    • Pet fee additional
    • 1 king bed and 1 double sofa bed
    • Up to 4 people
    • Pet fee additional
    • 1 king bed and 1 double sofa bed
    • Up to 4 people
    • Pet fee additional
OUR GUARANTEE: Book a room now! Our canine concierge will make sure you’re assigned a pet-friendly room, so there aren’t any surprises at check-in.


The Comfort Suites Biltmore Square Mall is conveniently located on mall premises just minutes from Biltmore and downtown Asheville. Convenient deep discount Biltmore tickets and Biltmore packages are available at the hotel. We are also proud to offer discount Health Adventure tickets and packages. The Health Adventure is an adjacent attraction located inside the Biltmore Square Mall. We invite all of our guests to enjoy free access to the adjacent Asheville Fitness Club with sauna, child care, professional gym equipment and group fitness classes including Zumba, Pilates and body sculpting. Try a healthy drink at Smoothie Central. A full service spa facility, hair salon service, manicures and pedicures are also available at the club.

Health & Safety

Safe Stay: Comfort Suites Biltmore Square Mall has enhanced cleaning and safety measures in place, and follows the Commitment to Clean (Choice) cleanliness and sanitization policy. Masks and hand sanitizer are provided to guests, and rooms are disinfected between each stay. Social distancing measures are in place, as well as physical barriers between staff and guests. Cashless payment is available. Each room has a 24-hour gap period between stays, and hotel staff are required to wear masks.


  • Pet Friendly
  • Fitness Center
  • Internet Available
  • Free WiFi
  • Business Center
  • Meeting Rooms
  • Family Rooms
  • Air Conditioning
  • Television
  • Breakfast Available
  • Free Breakfast
  • Parking Available
  • Free Parking
  • RV / Trailer Parking
  • Wheelchair Accessible
  • Laundry Room
  • Dry Cleaning
  • Elevator
  • Non-Smoking Property


BringFido Guest Rating
TripAdvisor Traveller Rating

Comfort Suites Biltmore Square Mall has received a rating of 4.6 out of 5 bones by 54 canine critics on BringFido and 4.0 out of 5 by 768 guests on TripAdvisor.

  • Pam
    Nov. 29, 2022
    Great location

    Comfort Suites was located at the Biltmore outlet mall, which you could walk or drive to. The outlet welcomed dogs inside each store. Close the the Biltmore Estate. Our room was on the first floor, convenient for walking our dog. Nice selection for breakfast each morning. We were there over Thanksgiving weekend, lots of people staying at the Comfort Suites, so seating for breakfast was often full.

  • Melanie
    Nov. 23, 2022
    Clean, quiet and comfy

    Parking was right outside the door. There were lots of small green patches and bags placed around the property for our small mutt. Breakfast was just fine. Yes we’d recommend it. Oh, and the steakhouse they recommended had a good steak, service and discount bc we were staying at the Comfort Suites.

  • Tracy
    Oct. 1, 2022
    Great stay!

    Bed so comfy! Great breakfast. Friendly and helpful staff.

  • Brenda
    Sep. 18, 2022
    Super easy!

    There were 5 of us with three dogs. We stayed one night but was impressed with the dog areas, the beds, the sofa sleeper and the amazing free breakfast. Would definitely stay again with or without “Fido.”

  • Terri
    Sep. 5, 2022
    Very nice stay

    The room was nice and clean, and there were very nice areas for walking the dogs. The pet fee was extremely reasonable in comparison to other hotels and there were plenty of other dogs in the hotel, so we felt pets were truly welcome. There were lots of restaurant options close by, an outlet shopping mall across the street, and many places nearby to walk the dogs on trails. We will definitely come back!

  • Eliezer
    Aug. 15, 2022
    Large, Comfortable Room and Good Location

    No complaints with our stay at Comfort Suites Biltmore Square Mall! The room itself was large with plenty of space to play a quick game of fetch with my 20-lb dog and work off some excess energy from our long road trip. There's plenty of grass surrounding the property for your dog to do her business. Staff was friendly and efficient, and the free breakfast until 9:30 a.m. was a plus. For human travelers, you're only about a 12-15 minute drive into the center of Asheville, so exploring the city's sights is easy to do. I would certainly stay here again.

  • Don
    Aug. 15, 2022
    Friendly staff

    Clean room, great location for getting around the different areas of Asheville, down to Hendersonville, hiking, biking. Convenient breakfast offered each morning. Always well stocked. Attentive housekeeping service. I would stay here again.

  • Cara
    Jul. 24, 2022
    Good location near outlet mall

    Staff was friendly. Room was clean. Great location.

  • Kristin
    Jul. 16, 2022
    Perfect stay!

    Staff was friendly, front desk clerk (7/15-16/22) was dog lover and helpful and kind. Hotel was very clean and modern, great breakfast, had a designated dog grassy area with lots of trees, and was located close to many amenities. We definitely recommend this hotel!

  • Josh
    Jul. 10, 2022
    Great Location

    Right off the expressway and plenty of space around the complex for your pup to relieve themselves. The outlet malls are adjacent to the property and its a nice area to walk your dog. They have a dog watering station with an area for your dog in the middle of the outlet mall complex. Plenty of places to walk to nearby and the rooms were clean. Great place to stay for you and the pooch

  • Brooke
    Jul. 7, 2022
    Clean and kind!

    Staff was friendly, convenient location to the National Park as well as Asheville downtown, and our dog felt safe!

  • Michael
    Jun. 22, 2022
    Okay place, nothing special

    Friendly front desk attendant. Great breakfast!

  • Alison
    Jun. 5, 2022
    Good experience

    Everything went according to plan here, and the breakfast was nice. Dog relief area out back was adequate for our small dog, the room was large with laminate flooring. We were able to take our dog with us to eat supper outside at the seafood restaurant right across the parking lot. Close access to the Blue Ridge Parkway.

  • William
    Apr. 29, 2022
    Great stay

    Clean and great service.

  • Jennifer
    Apr. 4, 2022
    Everything was perfect!!!

    Sharky and I had the best sleep. The bed is so comfortable. Great breakfast and coffee. Everything in the room worked perfectly and was clean. Very friendly staff. Special shout out to Nate at the front desk who started our stay off right with his friendliness and professionalism. He went above and beyond. Can’t write enough nice things about this place. Thank you!

  • Kathleen
    Mar. 30, 2022
    Great stay for us and our pup

    Lots of clean green space for the dog and good walking up the street. There is even a hiking trail. Very clean comfortable room.

  • Allayne
    Mar. 2, 2022
    Great location

    The staff were super friendly, the room was clean and there were places to eat close by.

  • Nancy
    Jan. 22, 2022
    Great price, clean room, comfortable bed

    Great price for suite and comfortable bed. Vinyl plank flooring felt clean and dogs did great.

  • Ellen
    Dec. 30, 2021
    Nice & Clean Hotel

    Enjoyed our stay! The rooms were nice, clean and cozy.

  • Richard
    Dec. 2, 2021
    Great location and very clean!

    This was a great stay with a pet! Comfort Suites accompanied our request for a ground level room close to an exit and adjoining rooms. Felt very safe walking my dog outside.

  • Judy
    Oct. 16, 2021
    Perfect room

    Really like vinyl floor covering instead of carpet. Room was spacious, very clean, and ready to relax. Really enjoyed our stay! Free breakfast was very good!

  • Shannon-
    Oct. 11, 2021
    Great location

    Clean hotel. Friendly staff.

  • Anitra
    Sep. 8, 2021
    Best pet stay ever!

    We travel a lot with our dog and this hotel was one of the best places we have stayed. Our pet-friendly room did NOT have carpet, which is the smartest decision I can think of for a hotel that allows pets. It was clean and conveniently on the ground floor for easy access to potty lawn. The staff was friendly and the breakfast was lovely. I would definitely go back.

  • Gary
    Aug. 30, 2021
    Great location and hotel

    Great room and close to restaurants.

  • Kayleen
    Aug. 16, 2021
    Wonderful staff!

    The rooms were very clean and the staff was always friendly, helpful, and accommodating.

  • Erica
    Aug. 14, 2021
    Very Nice

    Super convenient for travelers. They were great with our pit mix. The room was clean and spacious with vinyl flooring and crisp linens. Well behaved dogs were allowed in the room alone. Plenty of things to do, see and eat nearby. The breakfast was just ok but all in all it was a very nice place to stay. The website says there’s a 50 lb maximum for dogs but I called the hotel and they are very flexible. The associate at the front desk told me they had a great dane the size of a small pony the night before. ;-)

  • Tracy
    Jul. 26, 2021
    It was OK

    The staff was very nice! The room was OK, the breakfast was OK, and there wasn’t much grass for the dogs to walk. it’s fine for 1-night, that’s it.

  • Laura
    Jun. 13, 2021
    Comfy beds!

    It was a very pleasant stay. I’m always appreciative when I can bring my dogs. The only negative or input on how to make it 5 bones is the carpet in the hallway was extremely stained and yucky. That being said it didn’t smell bad, just looked gross 🤨

  • Paige
    May. 31, 2021
    Good place for the pups!

    We stayed this past weekend and it was a great place as far as dogs go! so many guests had their dogs. It definitely wasn’t the nicest place I’ve ever stayed, but I would stay again!

  • Jane
    Apr. 17, 2021
    Great location

    Easy access to events, shopping, local points of interest. Convenient driving distance to a really nice local dog park along the river. Asheville is a wonderful city with small town charm. This hotel is in keeping with that welcome - for us and our dogs.

  • David
    Mar. 20, 2021
    Best place so far

    Super friendly staff that went above and beyond. Our Bella was quick to decide what bed was hers🤣🦴🐕🐾

  • Leslie
    Mar. 13, 2021
    Location good and dog friendly

    Hotel was louder than the last comfort suites we stayed in.

  • Brooke
    Dec. 14, 2020
    Clean and friendly

    We stayed here for a quick overnight. Friendly front desk and free breakfast were great. Beds are comfy and room was clean. No dedicated dog walking spaces outside but it suited us fine. A good value!

  • Jeannine
    Nov. 29, 2020
    Great stay in this centrally located hotel

    We had a great stay at Comfort Suites Biltmore Square Mall. Our Labrador, Charlie was comfortable and we loved being able to have her with us for our Thanksgiving trip.

  • Lauren
    Nov. 17, 2020
    Nice and comfy

    Stayed here a few times and it is. Ice and comfortable. Plus there are a lot of food options in the area.

  • Amy
    Nov. 14, 2020
    Good stay great location

    First floor made it easy with doggos. Good breakfast, super nice staff. Comfy bed, pillows and soft sheets! Would stay here again

  • Taylor
    Oct. 15, 2020
    Great for pets!

    We stayed two nights to attend a memorial at the Biltmore. It was perfect for our 80 lb baby. Pet rooms are first floor and easy access to outside. Loved the laminate floor - he likes cooler floors. There were renovations going on outside but we didn’t find it too noisy or problematic. The location is only 15-20 minutes from downtown and same to Biltmore. We liked the location. Would recommend for those traveling with pets! We’d definitely stay again.

  • Gina
    Mar. 26, 2020
    Comfort Suites was very nice!

    We arrived during Coronavirus restrictions. The hotel staff was very accommodating. The room was comfortable and clean. Our two large dogs were happy, too!

  • Paula
    Jan. 21, 2020
    Dogs were a non-issue

    Our dogs were basically ignored during our visit, except for a hello or greeting by other guests. We took the dogs to the lobby while our room was cleaned. Everyone at this hotel was super nice to us and our dogs. I highly recommend it. A good value for your money.

  • Kate
    Nov. 3, 2019
    Very Nice Rooms

    Nice Hotel and rooms were clean. Staff was very nice as well. No place to play fetch - surrounded by parking lot.

  • Patrinne
    Sep. 22, 2019
    Great location

    This is my third time staying here and my first time with my 2 Pomeranians. We were able to shop at the Asheville Outlet mall by taking a leisurely walk.

  • Krista
    Aug. 20, 2019
    Perfect Place To Stay

    Extremely dog friendly, clean, close to the BRP, and very easy to get to downtown AVL.

  • Kelly
    Feb. 22, 2019
    Perfect 4 Traveling With Dogs!

    Comfort Suites will b our go-to choice when we are traveling with our dog from here on out.

  • Roger on Nov. 27, 2022
  • Emily on Nov. 26, 2022
  • Laura on Sep. 13, 2022
  • Lara on Jul. 5, 2022
  • Sharon on May. 28, 2022
  • Thomas on Oct. 21, 2020
  • Michelle on Sep. 29, 2020
  • Anja on Sep. 7, 2020
  • Charles on Feb. 8, 2020
  • Tamara on Oct. 26, 2019
  • Darcie on Oct. 14, 2019
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Book with Confidence

  • This hotel’s pet policy has been confirmed by our editors and your reservations will be backed by our no-hassle .
  • Our Canine Concierge will make sure you’re assigned to a pet friendly room, so there won’t be any unpleasant surprises at check-in.
  • And you’re getting a great low rate too! We never charge a booking fee on top of the special negotiated nightly rate.
Comfort Suites Biltmore Square Mall