Kristina
Reviews 
(3)
Worst booking ever
La Quinta by Wyndham Birmingham HooverIf I could give them a zero I would!!!! I had a flat tire. I contacted the hotel 2 times during the night and spoke to one of the rudest reservationists or front desk clerks I have ever dealt with in my life. I contacted first to let them know I was going to be a late arrival. Then once I had a flat tire I contacted him to let him know I wasn’t sure I would be able to make it at all. He said as long as I could make it by 5 am. I was outside of Memphis Tennessee. When it was 4:59 am and I was still on the side of the ride dealing with the flat tire situation, and was not going to be able to make it by 5am, Robert was so rude, I could hear a phone ringing in the background, he told me there was nothing he could do for me and he had to go to answer the other phone call. Talked to him for less than 1 minute. When I called the next day to speak to a manager and report this on BringFido, I have found out that Robert has marked me as a no show and they are saying they know nothing of my attempts to contact them and the flat tire!!! I will never deal with another La Quinta and especially this La Quinta!!!!
Aug. 07, 2022
Greatest staff
DoubleTree by Hilton Memphis DowntownWe had a flat tire outside of Memphis. I kept the staff updated. Ashley and Denise were so understanding and supportive. Once we reached the hotel, they went out if there way to accommodate us and make sure we were comfortable! Everyone was extra nice to our fur baby too!
Aug. 07, 2022
Great staff
Hotel TeatroThe staff was excellent and welcoming. Yasmine at the reception desk was amazing. She was so nice and accommodating. She and the security guard went out of their way to help us with our stay and we arrived late at night!
Aug. 04, 2022
