Donna
Reviews (1)
Thoughts before you book this hotel
Comfort Inn Shepherdsville Louisville SouthFirst impressions - looks good. Checked in pretty smooth, waited a few minutes for the desk attendant to get back as she was out helping someone. I found her rude when she said about the pet fee being $40/pet (it had been $20 or $25) and I responded yes, BringFido let me know and she proceeded to tell me how many issues they have with them. I told her that was never my experience.
If you want end access to enter your room, you won’t have that. Those are emergency exits only at this hotel. They keep all pets on the first floor towards the center of the hotel so you have to walk through the main lobby. If you get a king bed, you’ll be on the second floor. I swapped to the first floor because being alone my hands were full with a puppy and deaf dog.
The room looked clean but my pup found someone’s old sock and I found curlies (yea, gross) when I opened the shower curtain and lifted the toilet seat cover. I was too tired to complain and had clorox wipes so handled it myself. There was a used bottle of conditioner and no shampoo in the room too. Basically details, some more important than others weren’t noticed. I won’t book this hotel again.