Hidden gem! No pet fee!

We loved our stay at The Happy Hollow! Phenomenal location. Pleasant staff. Spacious, clean, and well-decorated rooms. Plenty of parking (at least during the off-season). Reasonable prices. No pet fee! We truly lucked out!

Dec. 02, 2022

Comfy stay, nothing fancy

There's nothing glamorous about a Super 8, but this one was clean and comfortable. Two minor complaints. First, the pet fee is listed as $5 on the back of the hotel room doors, but you're charged $10. Second, the complimentary breakfast was notably understocked. The juice machine had no juice. There was no waffle mix for the waffle maker. And so forth.

Nov. 30, 2022

Bare Bones for Fido

M Star Hotel isn't for folks looking for a luxuirous spa visit with your pup. To be fair, we were looking last minute and we weren't seeking luxury. M Star came through as an eleventh-hour place to lie our heads. That said, there were some notable problems to contend with.

At night (and perhaps during the day), the desk is not staffed by an in-person human. Rather, there is a phone number to call so you can chat with a person staffing the desk at the Magnuson Hotel just up the road. To get our room key, we had to hop back in the car and go to the front desk at that hotel. The hotel clerk said that they'll be setting up video-conferencing with the M Star desk in the near future.

When we got into the room, there were some obvious maintenance issues. The headboard on one of the two beds had fallen behind the bed and wasn't repaired. The toilet seat was not attached to the toilet. The cold shower handle was broken, and turning on the cold water required some work.

The wifi also didn't work. That was a challenge for us because we also didn't have strong enough cell signal to hotspot with our phones. We called the front desk (at the Magnuson) and the attendant said he would reset the wifi, but it still didn't work. We called again, and he said he'd put in a ticket for it to be repaired the next afternoon. Hopefully helpful for the next patrons.

Otherwise, the room was generally clean and comfortable, but it wasn't exactly well-appointed. Paintings hung at strange angles. Half a roll of toilet paper. In the end, it was sufficient for two grown-ups and a dog, but I wouldn't recommend it for a family or for folks who are put off by less-than-polished hotels.

Sep. 28, 2022