Gross and noisy

This place is really gross. The back entrance is filled with garbage and smells like feral cats use it as a litter box. There’s garbage strewn all over the grass. The bottom floors are just below the parking lot so headlights shine directly into the room aimed at your head in bed at night as cars pull in and out. The drapes are half drapes meaning there’s not enough fabric to close them and block out the headlights. The front desk is staffed by teenagers who haven’t heard of customer service and certainly have no hotel training.

Right in the middle of our check-in the clerk stopped to sort Amazon packages for someone who has been holed up in this place for months. No ability to prioritize nor any instinct for how to deal with customers. It seems to be a local party destination as we had students running up and down our hall all night drinking and shrieking. I feel badly for the housekeeping staff who have to deal with all manner of left behind. However, although our room was listed as ‘cleaned,’ there was no toilet paper in the bathroom, just empty rolls. Overall, a smelly, disruptive and pretty rude experience. Avoid the bottom floor at all costs — even if you have to drag heavy luggage upstairs.

Apr. 23, 2023