New hotel but some glitches

This place is very dog friendly but they are not prepared for dogs at all. No bags in the potty area but we had our own, but no one else did so poop everywhere in 100 degree weather. They had no dog beds or water bowls like their website says. They didn’t even know we were coming with dogs despite booking through BringFido.

This is owned by the Marriott so it was nice that they had a late checkout option for free. However, on the day we checked in apparently everyone had done 4pm check out and barely any rooms were ready. They tried to downgrade as an option to get a room quicker but we declined. We had arrived 1 hour after check-in so it was frustrating to have no room ready. Then they charge $10 for hotel parking and they oversold the parking and there were no spots after we got back from dinner. Just skip this and park in the free public parking part of the structure which is a 30 second longer walk. We basically donated $10 to them. I truly don’t get why they’d over sell the parking lot and not just how many spots they have for the hotel.

Overall, nice hotel that’s been open 7 months with nice grounds and amenities such as coffee and a light breakfast (we didn’t get to eat because no one told us about breakfast so we missed it). So telling everyone here to enjoy the breakfast! Hopefully they work these kinks out.

Jul. 03, 2023