Hunter
Reviews 
(19)
PetSmart not banfield
Banfield Pet Hospital – ReynoldsburgSHARE PLEASE!!!
So I thought I’d educate everyone on what happened to me at PetSmart today.i took my dog to the vet and she was such a good girl so I took her to get a toy from PetSmart(Reynoldsburg,Ohio),so we were just walking around for about 10 mins remind you it was very packed today and not once did she growl,bark,or try to bite anyone!and so I go over in the middle of the store im looking at one of the tiny shelves in the middle and my dog is standing directly in between me and the shelf,I had her held tight right next to me there was no part of her leash that was loose it was wrapped around my hand so she couldn’t go anywhere while I was looking.im standing there and i hear a women scream OUCHH!! Right behind me so I turned around thinking someone had hurt themselves as I turn around this PetSmart employee starts saying YOUR DOG BIT ME!!( she was a good 6 feet distance away btw)she told me it was on her upper thigh on the outer side And I’m like no maybe she nipped at you cause I didn’t even know what was going on so I was caught off guard and I knew she was right in front of me with no pull from the leash,nothing she had not moved until I turned around then she started being rude saying we don’t allow dogs that bite in the store and that we needed to leave and basically saying she’s aggressive As my dog is in between me and her doing NOTHING!!! Literally sitting there just looking at her and panting,so I’m pissed at this point cause she acted as if my dog just jumped and attacked her and she didn’t.so I screamed looks like I won’t come back here again and I walked outside and waited outside the door because my mom was inside and I was waiting on her to pay(remind you my mom witnessed the whole thing and was saying the same thing I was).so I call my mom I tell her pay and get a manager out her so I can talk to them,as I’m waiting 20 or more people walked in and out of PetSmart women,men and kids and not once did she bark,growl or try to bite them she just sat there and watched,so after a couple minutes of waiting I put my dog in the car with the windows down connected to her doggy seatbelt and a women came right beside us to get in her car she didn’t acknowledge the women or anything and I walk in the store. my moms talking to the manager telling him what happened and I go up to them and he’s saying basically nothing and I said I don’t know what happened I don’t know if she even got the women and that I was pretty positive she didn’t that I would have felt her pull or something and that maybe she had nipped at her or maybe she startled her cause she walked up behind me and my dog(which your never supposed to do to any type of animal)or maybe she stepped on her idk but he said basically nothing to that and me and my mom both told him that we have been coming in PetSmart with her for like 6 years and never once has anything like this happened (and not just this location,we have gone to quite a few in the Columbus area)and his words were “oh your a regular maybe she’s just in a bad mood today just take her home and try again sometime” and the cashier guy next to him says well I have known the nicest dogs ever and then they try to attack your face.so we asked if there were cameras that they could look at and they told us no and I said so am I banned from PetSmart cause that’s basically what that women told me that dogs that bite are not allowed here and he told me no that we are welcome back and that my dog is probably just having a bad day and I was like well how is it at all my dogs fault for one there is no mark on the women at all since she “attacked”her and that women came up behind us unannounced is that not her fault and all he said was you do have a good point and we left.as I’m in the car with my mom she tells me when she went to pay the women was talking to the cashier guy (that was with the manager when we were talking to him)and she had her pants leg up showing him her calf where she was “bit” there were no marks and the women had told me it was her thigh which doesn’t add up.they were sitting there literallly talking bad about us as my mom walked up and then they started whispering and she left,my mom asked to see the manager he acted as if my mom was stupid but he pointed to the manager and said he would get him as he left the the women came up and said she was the manager and my mom said he just told me the man over there was the manger so I want to talk to him since it’s about you and that my mom wanted an unbiased opinion the women says yeah he is the manger walks away and goes up to the manager and talks to him before he came over to my mom so I don’t know what she said or anything but everyone in this store are rude and I don’t know if it’s cause my dog is a pitbull mix or what but I don’t recommend going to this place at all and I can tell you I won’t be going back ever again I’ve heard horrible stories about this specific location but not once have I had anything bad happen until today so beware.also I tried to find a picture of this women but couldn’t she was bigger with brown hair and old,all I have to say is if you want to work around animals at least know what your doing and don’t do something you know could possibly get you bit(I’m not saying my dog is perfect,the story just doesn’t add up and I know my dog.I’m not even saying she didn’t nip her but don’t walk up behind an animal without alerting it and expect it not to get startled and possibly bite I’d figure with where they work they would know that)also they clearly have cameras I found an old police report of theft this is not about banfield
May. 13, 2024
Great place for your dog to run around
Dog Park at Scioto Audubon Metro ParkMe and my dog had a very fun time
Nov. 28, 2023
They take amazing care of your animals
Diley Hill Animal Emergency CenterWe have taken multiple animals here over the years and they are great they always make everything okay
Nov. 28, 2023
