Really bad hotel

Horrible customer service. Hotel had construction all night til just after 8pm. There was banging and stomping on the roof for the first five hours of our stay. Front desk didn’t really care and kept liking to us that it would stop in a few minutes but still lasted hours. The construction crew left nails on the ground all around the parking lot and didn’t clean up. Luckily we didn’t get one in our tires. How can they charge full price for this?

Mar. 30, 2022