Lana

Member since May 2020

Reviews Bone icon(1)

Poor housekeeping. Disappointing visit. Will not stay at a LaQuinta again.

La Quinta by Wyndham St. Louis Westport

This would piss me off on a regular day, but to do this during a global pandemic?
I was able to wipe a smudge of dirt off the bed with a rag = didn’t change the linens (so they gave me sheets to put on myself because there was no housekeeping on site)
Got me a new room and there was a cigarette butt in the hallway right outside the door.
We had to take the elevator to our new room and it was disgusting. The walls were filthy and the floor was covered in some kind of liquid. Looked greasy.
And finally, the rags after we disinfected the surfaces ourselves were almost black. I shouldn’t have had to disinfect myself. But I did. And the rags proved they hadn’t cleaned that room is way too long.

May. 27, 2020

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