Debbie
Member since August 2020
Reviews (1)
Room not very nice
Holiday Inn Knoxville-West I-40 & I-75 an IHG HotelWe stayed at this hotel 2x within a weeks time. The first night was great. excellent room with 2 queen beds. Good space to take dogs out. However, on the return trip the room we were given smelled like dog urine & the door hinges were barely on. I know dogs have accidents, but the hotel needed to do a better job cleaning up. Hotels should use vinyl flooring for easy clean up in pet friendly rooms. Very disappointing. My husband wanted to get a different room but we were all settled in & the dogs were comfy so we just turned the air conditioning up to mask the odor.
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