Very old hotel in need of Help!

Do NOT recommend! Front Desk ckerk was knew and didn't know how to charge me for the Pet Fee, so I had to wait at least 20 mins. for her manager to provide training; upon being informed this is why I had to wait so long, I informed the manager I shouldn't have to pay the pet fees under the circumstances (I'd specificied 2 dogs in on line reservation) but was charged $75 anyway. Also, no in room coffee or disposable cups - had to call front desk to get cups - washable/reusable which I was afraid to use w COVID. Reservation was for 2 rooms- I was assigned a basement room (dog friendly); my companion was assigned a 2nd floor room which we did not appreciate in an old, dingy hotel and guest smoking pot outside entrance. Also, no rooms on ground level and no elevator- must take luggage up stairs

Aug. 31, 2020