Poor service

I strongly advise to avoid this property. We made a reservation but on arrival after a long day of traveling we were told, “Sorry, I see your reservation here, but we don’t have any rooms. What I can do is refund your payment.” No call to warn us and no assistance in finding another place. Front desk said this didn’t happen on her shift so she couldn’t tell me anything else. Extremely disappointed and upset about this experience and surprised that there wasn’t more support when you leave a customer hanging in such a severe way.

Dec. 20, 2020