Charlotte

Member since September 2018

Reviews Bone icon(1)

I should've stayed at The Bates Motel

La Quinta Inn & Suites by Wyndham Port Orange / Daytona

Avoid this hotel! This area is overrun with feral cats. While walking my dog, I came across many unusual things: a man sleeping in his truck all night/AM (parked right next to our car), a group of pillows arranged as a bed in the landscaped area perfect for poodle walking...and cats. Feral cats are everywhere!!!
The hotel was being re carpeted so there were workers, supplies, trucks, furniture & debris everywhere. (This is no big deal and has zero influence on my rating but may explain the dude sleeping in his truck all night...that was creepy!)
1) We asked for late check out.
2) The housekeeping couple, specifically the husband(who claims to not speak English)clearly did not get the message.
3) Despite verbally telling him three different times that I was still in the room-yes, I was being harassed by the cleaning guy! I had to bar the door just to take a shower. BTW, there was no 'Do Not Disturb' sign to display at the door.
4) Go outside to walk my dog and smoke only to come back to my room to find the male housekeeper (who is still claiming he does not understand English) literally going through my things!!!!!!!!!!!!!!! Yes, I lost it after that!
5) After a full fledged panic attack...and some amazing *front desk kindness, things settled down.
*please note: My specific complaint has nothing to do with the VERY NICE manager and front desk staff who went above and beyond to smooth this nonsense out.
We visited this hotel about one month ago and I would have let this gco except, lo and behold, we were charged TWICE for this experience!

Sep. 07, 2018

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