Won't stay again

Did not have a very pleasant experience at this hotel when we traveled all day and "Due to Covid "the restaurant the bar wasn't open so we weren't able to eat on site. They had a free shuttle was not running, so we took an Uber into Nashville to avoid driving in traffic and parking to get something to eat. When we walked barefoot in room we were stepping on things (food, dirt) I couldn't tell you. It was late, we pulled down one of the full-size beds and it had a large yellow stain in the middle of the sheets along with other stains. It was disgusting and I was Dumbfounded on how they even had the sheets on bed. I'm assuming this room might not have been cleaned. They offered to move us to the eighth floor at 11:30 pm but with two dogs being on the 8th floor was not convenient. We were on the third floor and that was far enough to the outside. I told them just to come up in the morning to clean my room and change the linens. So my husband and I crammed in a full size with my 1 dog so we didn't get much sleep, thinking these sheets weren't even clean and no room to move.
In the morning I took a shower to find that I was ankle deep in water with a clogged drain. That's when we decided to leave a day early. I got a great discount price through Fido at $111.00 A night and when I checked out they charge me over $135 a night plus a pet fee!! My dogs were cleaner than that room. My fault, I did not look at my bill until after her we were back on the road. Never thought or had a place charge me a higher price. Very disappointed that the hotel still hasn't got back to me on my email I sent. One thing I hate to do is complain but this was one of the worst experiences and to charge me just under $200 for the Filthy room and "Covid". They advertise being clean. Unacceptable in my book.

May. 17, 2021