Front desk check in

The desk clerk was rude to a customer on the phone when I walked in and hung up on her. I didn’t get the room I booked I got 2 double beds instead of 2 queens. He was rude when I questioned him as to why I didn't get my room and cursed at me. Room was small and bathroom fan was very loud. I will be calling the hotel manger, and I hope the lady on the phone also lets her experience be known to hotel manager.

May. 10, 2021