Rachael
Reviews (1)
Horrible Location
Best Western Plus Wilkes Barre Center CityThe location was sketchy. There wasn't enough to do. Most restaurants nearby were closed for vacation.
The room wasn’t pretty at all. I don’t understand why there are still carpets in hotel rooms. I wouldn’t walk on it without slippers. The furniture had a lot of damage to it. My husband and I made sure to take pictures as soon as we walked in before they can blame our dog on anything. The beds were as hard as rocks. The breakfast was disgusting, so we didn’t utilize it for the rest of the trip. The eggs had to have been the lowest grade. We saw a woman get arrested outside our window. And why on earth is there still no cleaning service?! Enough already with Covid. Isn’t the point to be clean? We got 1 complimentary bottle of water, 1 (shrug) for 2 people.
The 2 bones are for the employees at the hotel and the pool. Everyone was extremely nice and the pool was clean and refreshing. Franklin’s, a restaurant steps away, was absolutely delicious. Most of our meals were eaten there. They have a nice selection of cocktails as well. They gave us a huge piece of grilled chicken for our dog, which she had 3 times.