Dog friendly Rooms have carpets

We’d made reservations and the room we were assigned literally smelled like a urinal. The room was so bad we refused to take our 6 month old in it. Where could we put him down. We couldn’t even lay a blanket on the carpet so he could crawl for fear that it would soil with urine or our clothes would begin to absorb the smell in our suitcases. They said they were sold out and tried to “freshen” the room but the room was carpeted and even after they tried spritzing it and airing it out it did not get any better. During these covid times our family opted to not fly feeling driving to travel was the saver choice but this hotel made us feel we made the wrong decision. We waited in the lobby since we were limiting exposure to other public places and decided to not sit in the car after a 10 hour drive with a baby for another room to be cleaned bypassing the 24 hour wait until they reoccupy any room after sanitization rule. PS: when I left to walk the dog about 10PM the person at the front desk still appeared to be trying to get that same room “cleaned.” Dear Management: pls remove carpet from dog friendly rooms so that they can be cleaned thoroughly prior next occupancy in the event that some dogs or owners have accidents.

Sep. 08, 2021