Konrad

Member since August 2021

Reviews Bone icon(1)

Tolerable...

La Quinta by Wyndham West Memphis

So we've now done 6 nights back to back driving from CA to VA, and have stayed in Hampton Inns, Springhill Suites (Marriott), and Crowne Plaza as well as this La Quinta. After all of the others, this La Quinta definitely comes bottom of the pile.

It started with the lady (who also seemed to be the manager?) at the check-in desk scolding my wife who had gone in ahead of me to check in. What for, one may ask? Well, it seems that she had foolishly allowed the dogs to walk over the carpeted area in the lobby instead of staying on the tiled corridor between the front door and the desk. No signs to tell guests that dogs weren't allowed on the carpet though: it seems some level of clairvoyance is required when entering this hotel lobby with pets for the first time. And then we were told unequivocally that pets were to enter and exit through the rear door for the remainder of our stay: she didn't want them out front of the hotel anywhere.

Then the check in too forever, far longer than any of the other hotels, and far longer than any hotel I've ever stayed at, and I've stayed at a LOT of hotels. Then she charged us twice for the room. The room itself is, well, somewhat spartan, to be charitable. It definitely has a "cheap and cheerful" feel about it, and echoed a lot. It was clean, as far as we could tell.

Overall we felt like we were imposing on the hotel, as opposed to feeling like guests. I get that it's reasonable to expect a little more from guests with pets in terms of setting expectations, but this was too much, especially compared to the other chains. If you can't find anything else in the area suitable, this this will probably be OK, but I certainly wouldn't recommend them to anyone.

Oct. 21, 2021

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