Needs work

I understand the place is under new management. Hopefully they do some major renovation. Our room had a large amount of deferred maintenance, (filthy carpeting, broken handle on the microwave, bits of torn away floorboard, etc). Upon entering, the smell of poorly cleaned urine covered by cleaning product hits the nostrils. Can’t imagine what the pet fee is actually used for since they don’t seem to be cleaning up after pet damage.

They are not staffed to manage maintenance issues that arise, or even to man the front desk continuously. Upon arrival, we used the toilet in the room (just #1) and it backed up on flushing. Reached out to the front desk and the solution was to hand us a plunger…. after they were able to locate one. At another point I was waiting at the front desk for 10 minutes before I had to ask one of the passing maids if she could help me find someone to speak with. Not a cheap place when you factor in the $50/pet fee on top of the rate.

Oct. 28, 2021

In need of renovation

Hotel needs work. Carpeting in room badly stained and smelly. Ceiling discolored from water damage. Wallpaper in the room, lobby, halls peeling from the walls. Shower fixture severely corroded (large rust hole). And so on….

Oct. 17, 2021