Not as great as expected

I was told that upon arrival we would be greeted with treats beds and bowls. This didn’t happen. After requesting and waiting for a day they finally sent the items. The only place to walk the dogs is a block away so early mornings can be a challenge. The dog park nearby is cute BUT the homeless population is out of control. There were homeless people sleeping all around the sidewalks and in the dog park and I was uncomfortable letting my dog loose to run in the park.

There was a prom happening there one of the nights and so many people that it made the dogs uneasy with all the young girls stomping around in their heels and running up and down the halls. The refrigerator didn’t work and ice machine on my floor was out of service. That was a challenge due to my dogs being on a raw food diet that requires their food to be kept cold. I did bring an ice chest and I’m grateful for that. But I paid over $500 per night and that wasn’t worth it for our experience. I only gave a two star rating because it smelled good there and they allow pets. Fell short on many other levels. Even called for a cart to be sent up to my room on checkout and nobody showed up. Went down and everyone was standing around talking so we did it ourselves. Not going back there again.

Apr. 25, 2022