It was nice, but...

It wasn't easy. I've stayed at countless Kimptons before, and the service here was just underwhelming. I got there, with my dog and my stuff- hoping to Valet, but with no valet or doorman in sight. Check-in was more or less easy but then had to schlep all of my stuff, plus my dog, to the room and then come back to figure out my car. No bowls/beds in the reserved dog room- had to call- they brought a single bowl, (um, water + food?). I realize this is picky, but I had just driven 12 hours and was hoping for a little *more.* They do have a grassy area on the 7th-floor parking lot; kinda stinky (I mean, it's a dog relief area), but there was a lot of dog waste on the turf and the doors didn't actually latch, so that was a little weird. Overall, an ok stay, but not sure if I would stay again. For almost $400, I just was hoping for a little more. Oh, and when I went to check out, the valet hadn't gotten there yet and the front desk clerk couldn't really help, so I had to drag all of my stuff + my dog back up to the valet section to load my dog and my car.

Aug. 22, 2022