Lots of misses

We've stayed at Aloft Hotels before. They are a fun hotel with a cool sense of style. Our 2 nights fell short of a good hotel stay. Lobby was being redone with quite a mess around; no air-conditioning in lobby, hallways, elevators. Our first assigned room had very inadequate A/C and the TV didn't work. We were assigned another room and it was all good. But the restaurant was closed, the bar was closed, the swimming pool was cloudy, and the handrails were very loose. The staff was very friendly and accommodating, but this hotel was not up to having guests.

Jun. 29, 2023