Alison
Reviews 
(2)
Top-notch Dog Friendly suite-hotel
Home2 Suites by Hilton AmarilloCan't sing Home2 Suites praises enough. Everything about this new facility is just perfect, for guests with their canines; I am so glad we found this and stayed here. The hotel may be a little hard to find as it is quite a new build I believe. The reception staff is just great. The rooms are scrupulously clean, quiet and spacious with all the mod cons in the kitchenette, and super-comfortable bed and bedding. Great sofa seating and dining area, ample bathroom with plenty of mini toiletries as well as large shower gel, shampoo and conditioner. Superb fresh, hot and cold buffet breakfast, lots of choices and all well presented, great-tasting coffee too. I would stay here again with our dog, in a heartbeat.
Nov. 09, 2019
Knowledgeable and friendly staff at front desk
Staybridge Suites Amarillo - Western Crossing an IHG HotelStaybridge Suites is competing in our minds with Home2 Suites by Hilton, which is a beautiful newer hotel nearby, but which was fully booked for that night. We booked Staybridge same day, hence paid top rate up front at time of booking, with no refund policy - this was over three times the price of Home2 Suites. We were given a room on 2nd floor rather than ground (ie dog). So advice is to book days ahead of time if possible to get the room of choice at a reasonable rate. The room was quiet and clean although that particular one had a bit of a 'used' smell on first walking in. Good water pressure. Nice rough thick towels. Only basic few small toiletries, but ample shower gel, shampoo, conditioner hanging on wall. Bed (King) and bedding crisp clean - decent comfort-level . Hotel has a pleasant public area by reception and the reception staff are great...the dog loved the arrival-treats given to him. Evening staff were able to supply a delivery menu for a local chinese, 'Pacific Rim' - excellent quality meal, and it arrived in 30 mins to the room door). Hotel included buffet breakfast, it would have been nice to eat off more sturdy plates (cheap polystyrene). At 8am when we arrived, the hot choice was egg and bacon. The egg (scrambled) had all gone. Cold eats - yoghurt, cereal, fruit etc - looked fresh, enough choice - I had yoghurt, fruit and nuts. Our dog was allowed (we asked first) into the breakfast area adn sat under table. Though he started to bark at passing rollers and trolleys, as he is not used to the environment (nor hotel travel). We realised this may be an issue and so hurried up. Indeed the receptionist came up and asked that we try to keep him quiet or we would be asked to leave. We were about to leave anyway, so all was fine. Apologies to the hotel for the noise and we totally understand people don't want to hear that at breakfast. Over all a pleasant stay, glad of a room at short notice.
Nov. 09, 2019
