Nice location- smelly room

I do not normally post negative reviews. However our experience was not so good and then good. We arrived late after a five hour drive. I booked ahead online and requested a pet friendly king room. Check-in was very easy and the staff was great. However, when we opened the door to our room we were hit with an overwhelming smell of a very dirty dog. We found a French fry with ketchup on the kitchen floor, the bedroom door jam was broken so the door would not close, and when we pulled out the PCs bed there was literally garbage under it (soda bottle, saline solution, wrappers, candy, and a straw). There was also garbage under the king bed but not as much.
Ok, so it’s our bad for not saying anything immediately but we arrived late and we’re tired.
The next morning we asked the front desk if we could change rooms and without hesitation, we were put in another room that was clean and smelled really good! So the good needed up outweighing the bad. However, our dog’s bed smelled of the stinky room for the rest of our trip.

The location was nice, with an easy drive to the grocery store. We felt safe and secure at the hotel. The parking lot was well lit and there was a nice area by a little lake to walk our dog.
I do want to say the staff was very friendly and helpful. It’s just too bad the cleaning of the dog friendly room was sub-par as it makes me hesitant to book at this hotel chain again.

Jan. 01, 2021